Providers remain independent practitioners or businesses, not Roam employees.
Provider terms draft
Status
Independent provider
Scope
Use only lawful titles
Bookings
Reviewed, not guaranteed
Plain-English draft terms for Roam pilot providers.
This page summarizes the current provider-terms draft for Roam Relaxation's Vancouver pilot. It is a practical review page, not the final signed legal agreement.
Providers must stay inside their real registration, insurance, training, and legal scope.
Roam may suggest opportunities, but providers can still decline work outside fit, safety, or travel reality.
Relationship and status
Providers stay responsible for their own practice, equipment, transportation, taxes, insurance, and legal compliance. Roam reviews fit and coordination, but does not turn providers into employees.
Roam may approve, pause, or remove a provider from the pilot, and does not guarantee a minimum number of bookings.
Credentials and scope
- Use only titles you are legally allowed to use.
- Keep Roam updated if your registration, insurance, or practice eligibility changes.
- Practise only within your real training, scope, insurance, and local laws.
- If an RMT title is involved in British Columbia, Roam should verify it before representing you that way publicly.
Accepting or declining bookings
Roam may consider service area, travel radius, timing, credential needs, setting, safety context, and provider history before presenting an opportunity.
Providers may decline bookings outside their scope, area, availability, boundaries, or safety comfort.
Appointments must stay professional and non-sexualized. Providers may end or refuse an appointment if conditions become inappropriate or unsafe.
Use client information only for appointment preparation, coordination, and the session itself, not for unrelated marketing or unnecessary storage.
Payments, cancellations, and liability
During the pilot, clients may pay Roam first and Roam may pay providers manually after completion or under the agreed payout schedule.
Provider payout rules, parking and travel handling, tips, and no-show or cancellation outcomes should be locked in before live paid scale.
Providers should maintain appropriate professional and commercial insurance for mobile appointments and provide proof when requested.
Credential issues, insurance gaps, safety concerns, complaints, repeated reliability problems, privacy misuse, or misleading scope claims can all justify a pause or removal.
What this page is and is not
- This is the provider-side summary used to support draft acknowledgements in the product.
- This is not the final signed agreement Roam should rely on for long-term live operations.
- The fuller draft lives in the local legal packet and still needs lawyer review.